Holiday Inn Hotel & Suites - Joliet Southwest, an IHG Hotel

Staff is exceptional! Jennifer, in the Bar/Restaurant is by far the best to have worked at "Burger Theory". She has an incredible inviting friendly personality that exudes customer service. Also, Alvea, Jody and the rest of your check in staff are also warm, friendly and very welcoming.This is one of my favorite Hotels to stay at. The Rooms are always spotless and kept up to high standards as the rest of rhe Hotel is also.

Excellent:good variety, hot, clean, taste good not over or under cooked, prepared well Put out in an attractive manner.

The room was amazing and was spacious for my disabled mother and her wheelchair. Will only stay here. Every time I visit!

Amenities were great

we were supposed to go together, but I got Covid and the staff were amazing as the reservation wasn’t under my name, and they walked me through what to do to make sure he could still go.